Draft – subject to legal review
Sendonis Cookie Policy
Effective date: [EFFECTIVE DATE]
This Cookie Policy explains how Sinapp Sağlık Eğitim Yazılım Danışmanlık Ltd. Şti. ("Sendonis", "we") uses cookies and similar technologies (local storage, pixels, SDKs) on https://sendonis.com and in the Sendonis web application. It should be read together with our Privacy Policy ([LEGAL PAGES URL]).
1. What are cookies?
Cookies are small text files stored on your device when you visit a website. They can be "first-party" (set by us) or "third-party" (set by another provider), and "session" (deleted when you close your browser) or "persistent" (stored for a set period).
2. Categories we use
| Category | Purpose | Legal basis / consent |
|---|---|---|
| Strictly necessary | Login sessions, security (CSRF, fraud prevention, anti-bot protection on forms), load balancing, storing your cookie choices. | Required to provide the service; no consent needed. |
| Functional / preferences | Remembering settings such as language or dashboard preferences. | Consent where required by law. |
| Analytics / performance | Understanding how the website is used so we can improve it. | Consent (opt-in) for visitors in the EU/EEA, UK and Türkiye; elsewhere as required by law. |
| Marketing | Measuring campaigns and advertising. [CONFIRM WHETHER USED] | Consent (opt-in). |
We do not set non-essential cookies until you have given consent through our cookie banner, where consent is required (including under the ePrivacy Directive, UK PECR and KVKK and the Turkish Personal Data Protection Authority's cookie guidance). You can change or withdraw your consent at any time via [COOKIE SETTINGS LINK].
3. Cookies we use
| Name | Provider | Category | Purpose | Duration |
|---|---|---|---|---|
| [COOKIE NAME] | Sendonis (first-party) | Strictly necessary | Session authentication | [RETENTION PERIOD – COOKIES] |
| [COOKIE NAME] | Sendonis (first-party) | Strictly necessary | Stores cookie consent choice | [RETENTION PERIOD – COOKIES] |
| [COOKIE NAME] | [ANALYTICS PROVIDER] | Analytics | [COOKIE PURPOSE] | [RETENTION PERIOD – COOKIES] |
| [COOKIE NAME] | [PAYMENT PROVIDER] | Strictly necessary | Fraud prevention during checkout | [RETENTION PERIOD – COOKIES] |
Cloudflare Turnstile (no cookie by default; cf_clearance only if pre-clearance is enabled) | Cloudflare, Inc. (processor) | Strictly necessary | Distinguishing human visitors from bots on forms such as the waitlist and sign-up forms (see Section 3A) | Not applicable / [RETENTION PERIOD – COOKIES] for cf_clearance |
| [ADD ROWS] |
Drafting note: Generate the final table from an actual cookie scan of sendonis.com and the web app before publication.
3A. Anti-bot protection: Cloudflare Turnstile
We use Cloudflare Turnstile, provided by Cloudflare, Inc., to protect forms on our website (for example the early-access waitlist and sign-up forms) against bots, spam sign-ups and abuse. We treat it as strictly necessary: the forms can't be offered securely without it, so it runs without consent.
- When a form loads or is submitted, Turnstile evaluates technical signals from your browser and connection, such as your IP address, TLS fingerprint, user-agent and site key/origin. According to Cloudflare, Turnstile does not read or store what you type into the form, and it does not use cookies to collect or store information. If Cloudflare's optional pre-clearance feature is enabled, a
cf_clearancecookie may be set [CONFIRM WHETHER USED]. - For bot detection on our site, Cloudflare acts as our processor, on our behalf and under our instructions. Cloudflare also processes these signals as an independent controller to improve its bot detection, as described in the Cloudflare Turnstile Privacy Addendum.
- Cloudflare is headquartered in the United States, and the data may be processed outside your country. See our Privacy Policy for transfer safeguards.
4. Tracking in emails sent by our customers
Emails sent by our customers through Sendonis may contain open-tracking pixels and click-tracking links [CONFIRM OPEN/CLICK TRACKING]. Those are controlled by the sending customer, who is responsible for providing information and obtaining any consent required. Please refer to the sender's privacy notice.
5. Managing cookies
Besides our cookie banner, you can block or delete cookies through your browser settings. Blocking strictly necessary cookies may prevent the website or web app from working.
6. Contact
Questions: [PRIVACY EMAIL] · Sinapp Sağlık Eğitim Yazılım Danışmanlık Ltd. Şti., Nurol Plaza, Maslak/İstanbul